Privacy Policy
Last updated: January 15, 2026
At Stropymx, S.A. de C.V. (hereinafter "Stropymx"), located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, we are committed to protecting the personal information of our users in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Personal Data We Collect
We collect the following personal data when you use our services or communicate with us: full name, email address, phone number, postal address, financial information voluntarily provided during consultations, and browsing data on our website (IP address, browser type, pages visited, time spent). We do not collect sensitive personal data such as ethnic origin, health status, religious beliefs, or sexual preferences.
2. Purpose of Data Processing
We use your personal information for the following purposes: providing the financial consulting and social support services requested, managing the contractual relationship between you and Stropymx, sending you relevant information about our programs and services (only with your prior consent), complying with legal and regulatory obligations before Mexican authorities such as CONDUSEF, SAT, and CNBV, improving our services and user experience on our website, and preparing anonymous statistics on the use of our services.
3. Data Transfer
Stropymx does not sell, rent, or share your personal information with third parties for commercial purposes. We may transfer your data only in the following cases: to financial and government institutions when strictly necessary for the provision of contracted services, to competent authorities when there is a substantiated legal requirement, and to technology service providers acting as data processors under confidentiality agreements.
4. ARCO Rights
In accordance with the LFPDPPP, you have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise these rights, you may send a request to our email address privacidad@stropymx.com including your full name, a copy of official identification, a clear description of the data on which you wish to exercise any right, and any document that facilitates the location of your data. We will respond to your request within a maximum of 20 business days from the date of receipt.
5. Security Measures
We implement administrative, technical, and physical security measures to protect your personal information against damage, loss, alteration, destruction, or unauthorized use. These measures include data encryption in transit and at rest, role-based access controls, periodic security audits, and ongoing staff training in data protection.
6. Changes to This Policy
Stropymx reserves the right to modify this Privacy Policy at any time. Modifications will be published on our website and, in case of substantial changes, we will notify you through the contact means we have on file. We recommend reviewing this policy periodically.
7. Contact
If you have questions or comments about this Privacy Policy or the processing of your personal data, you can contact us at: privacidad@stropymx.com or by phone at +52 (55) 4170-8923, extension 204.